Privacy Policy
Last Updated: 1 March 2026
This Privacy Policy describes how Cropsort Analytics (“Cropsort”, “Company”, “we”, “our”, or “us”) collects, uses, stores, processes, and protects your information when you use cropsort.com (“Service”).
By using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
When you create an account or use the Service, we may collect:
- Name
- Email address
- Mobile phone number
- User ID and login credentials
- Any information you voluntarily provide
This information is used to provide access to the Service and ensure proper functionality.
1.2 Files and Business Data You Upload
You may upload files such as:
- Shipping labels
- Order reports
- Payment reports
- Inventory files
These files are processed automatically by our system.
Cropsort does not permanently store such uploaded files.
Temporary files may be retained for up to 30 days for:
- System debugging
- Service improvement
- Error correction
- Calculation validation
After this period, files are automatically deleted.
1.3 Automatically Collected Information
We may automatically collect technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Usage patterns
- Access times
- Pages visited
- Error logs
This information helps improve service performance and security.
1.4 Cookies and Tracking Technologies
We may use:
- Cookies
- Log files
- Analytics tools
- Similar tracking technologies
These are used to:
- Improve performance
- Analyze usage trends
- Prevent fraud and abuse
- Enhance user experience
You may disable cookies in your browser settings, but some features may not function properly.
2. Analytics and Third-Party Services
We may use third-party services such as:
- Analytics providers
- Hosting providers (such as Netlify or similar platforms)
- Payment processors (future)
- Security providers
- Infrastructure providers
These providers may collect information necessary to perform their functions.
We do not control how third-party providers use data beyond our contractual relationship.
3. Payment Information (Future)
If paid services are introduced:
- Payments will be processed through third-party payment processors
- Cropsort will not store full credit/debit card details
- Payment processors operate under their own privacy policies
4. How We Use Your Information
We may use your information to:
- Provide and operate the Service
- Create and manage user accounts
- Process files and generate reports
- Improve system performance
- Detect and prevent fraud or abuse
- Fix errors and improve accuracy
- Provide customer support
- Send service-related communications
- Comply with legal obligations
5. Legal Basis for Processing
We process your information based on:
- Your consent
- Performance of contractual obligations
- Legitimate business interests
- Legal compliance requirements
6. Data Storage and Retention
We retain personal information only as long as necessary to:
- Provide the Service
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Temporary processing files are automatically deleted within 30 days.
We reserve the right to retain minimal data where required for legal, security, or operational purposes.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards.
However, you acknowledge that:
- No system is completely secure
- Absolute security cannot be guaranteed
- You use the Service at your own risk
8. No Guarantee of Data Security
To the maximum extent permitted by law:
- Cropsort shall not be responsible for:
- Unauthorized access
- Data breaches beyond our reasonable control
- Loss of data due to technical failures
- Internet transmission vulnerabilities
- Third-party actions
9. Sharing of Information
We do not sell your personal information.
We may share information:
- With service providers assisting in operation
- If required by law or legal process
- To protect legal rights
- To prevent fraud or abuse
- During business transfers (merger, acquisition, etc.)
10. Third-Party Integrations (Future)
If integrations with platforms such as Flipkart, Meesho, or others are implemented:
- Data will be accessed only with your authorization
- You remain responsible for permissions granted
- Third-party platforms operate under their own privacy policies
11. User Responsibility
You are responsible for:
- Accuracy of uploaded data
- Maintaining credential security
- Protecting your account
Cropsort is not responsible for errors caused by incorrect or incomplete user data.
12. International Users
Your information may be processed and stored in India or other jurisdictions.
By using the Service, you consent to such transfers.
13. Children’s Privacy
The Service is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
14. Account Termination and Data Deletion
You may request account deletion by contacting:
We will delete personal data subject to:
- Legal requirements
- Security requirements
- Legitimate business needs
15. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Updated versions will be posted on this page.
Continued use of the Service constitutes acceptance of updates.
16. Limitation of Liability
To the maximum extent permitted by law, Cropsort Analytics shall not be liable for:
- Data loss
- Financial loss
- Indirect damages
- Consequential damages
- Security breaches beyond reasonable control
17. Contact Information
For privacy-related questions:
- Cropsort Analytics
- Email: support@cropsort.com
- Website: https://cropsort.com